Frequently Asked Questions


  • Q1. How long is the license valid?
    A1. The regular license is perpetual; The annual license needs to be renewed annually; A monthly license may extend to multiple months.


  • Q2. Does the license work for multiple computers?
    A2. The regular and annual licenses are bonded to a single medium, a flash drive, or a hard drive; The monthly license is allowed to work on multiple PCs. can work on multiple PCs.


  • Q3. What are the PC reqirements for the Landyne suite?
    A3. There are no special requirements on the PCs for the Landyne suite. The following is recommended: OS: Win7 or up; Memory: 2GB or up; Hard drive: 128GB or up; CPU: i3 or up; Monitor: 1920x1080 or up.


  • Q4. How do I install the Landyne suite?
    A4. Download and install Java SE Runtime Environment 8 (JRE); Download and install Java Advanced Image (JAI); Download and install Landyne suite. Here is [the pdf instruction] and [the video instruction]


  • Q5. False warning on some of virus protection software?
    A5. My PC has Symantec Endpoint protection. A warning of thread dialogue: WS.Reputation.1 appears when I use the Landyne software. The only reason for the warning dialogue is that fewer than 50 Symantec users had seen this file. The solution is to set Symantec to leave landyne.exe alone, which avoids the warning dialogue.